by KYW's Ian Bush
Area residents who are Dell computer users may be in for some money.
The PC maker has agreed to pay more than a million dollars to customers in Pennsylvania, New Jersey, and several dozen other states who've had problems with Dell's finance offers, rebates, and tech support.
In a consumer protection agreement announced on Monday, Dell admits no wrongdoing. The company will have to make some business changes, including disclosing that most people won't get the best interest rates, and working to resolve issues more quickly.
State attorneys general were investigating Dell over complaints on purchasing promotions and warranty service.
Consumers must make claims by April 13th.
Call 1-800-441-2555, or check the links on our web site, KYW 10-60 DOT COM.
(PA:) www.attorneygeneral.gov/press.aspx?id=4188
(NJ:) www.njconsumeraffairs.gov
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